FAQs

1. What types of products do you offer?
We provide high-quality pet essentials including beds, grooming tools, toys, leashes, and more — all designed to keep your pets comfortable, happy, and healthy.

2. Do you ship internationally?
At the moment, we only ship within the regions we currently serve. We’re working on expanding to more countries soon.

3. How long does delivery take?
Orders typically arrive within 3–7 business days, depending on your location and chosen shipping option.

4. Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking link so you can follow your package every step of the way.

5. What if I receive a defective product?
If your item arrives damaged or defective, contact our support team right away, and we’ll arrange a replacement at no cost.

6. Do you offer satisfaction guarantees?
Yes — our products are backed by our Quality & Comfort Guarantee, ensuring you and your pet enjoy every purchase with confidence.